Step 1 of 5
Full recovery is only needed if you've forgotten all three of: your username, your PIN, and every security question you set.
If you remember any one of those, you can sign in normally — recovery isn't needed and won't work better than regular sign-in.
Here's what we'll do:
You'll need to remember at least 2 of your enrolled BrainLocks. This takes about 3–5 minutes.
Step 2 of 5
Enter the details exactly as you did when you created your account.
Step 3 of 5
These details complete your full identity hash. They must match exactly what you entered at signup.
Step 4 of 5
More than one account matches the details you entered. Pick the username you recognize:
If you pick the wrong one, you won't be able to pass the BrainLock challenges that follow.
Step 5 of 5
Welcome back. Your username is:
Set a new PIN and refresh your security questions. (Your old PIN and old answers are gone.)
Answer at least one security question. The more you answer, the easier future recovery becomes.
You'll be shown a series of memory prompts. Navigate the map to each location as precisely as you can. Get close enough at street level to verify.
0 challenges passed.
Your BrainLock ID has been authenticated.
You'll be shown a world map. Navigate to a location that holds a personal memory and describe what it means to you. Choose somewhere you can pinpoint at street level — this becomes one of your BrainLock challenges.
Nice work!You've locked in your first Geo BrainLock. Now navigate back to that location to confirm you remember it and can find it again.
One more stepNow navigate back to the BrainLock you just set up to confirm you can find it again. This is a verification step — not a new BrainLock.
Verify your identity to continue
Additional verification needed to identify your account.
Sign in with your username instead
Don't have a BrainLock ID? Get Started
Welcome back
Pick a song tied to a real memory or feeling — you'll describe it next so we can verify it's you later.
Pick a movie tied to a real memory or moment — you'll describe it next so we can verify it's you later.
You are now at Level 3 max security and can execute any BrainLock function.
You'll stay at this level for 30 minutes.
Your Level 3 access expires in 30 seconds.
Stay logged in if you're still working.